Shipping Policy
1. Order Processing Time
All orders are processed within 1–2 business days. Orders placed on weekends or public holidays will be processed on the next business day.
2. Shipping Rates & Delivery Estimates
Shipping Method | Estimated Delivery Time | Cost |
---|---|---|
Standard Shipping | 3–7 business days | Free |
Express Shipping | 1–3 business days | N5,000 |
Note: Delivery times may vary due to factors like weather, holidays, or courier delays.
3. Shipping Locations
We ship nationwide across Nigeria. Tecroov ensures your order reaches you safely and on time.
4. Order Tracking
You will receive a shipping confirmation email with tracking information once your order has shipped. You can also track your order by logging into your account on our website.
5. Damaged or Lost Packages
If your package is lost or arrives damaged, please contact us immediately at support@tecroov.com. We will work with the shipping carrier to resolve the issue.
6. Contact Us
If you have any questions regarding your shipment, contact us:
- Email: support@tecroov.com
- Phone: +234 810 253 6765