Terms and Conditions

1. About Us

Welcome to Tecroov! These Terms and Conditions govern your use of the website www.tecroov.com and the purchase of any products offered on the Site.

By accessing or using our Site, purchasing products, or engaging with our services, you signify your understanding of and agreement to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms, please do not use our Site or services.

2. Eligibility

By using our website, you confirm that you are at least 18 years old, or that you are using the website under the supervision of a parent or legal guardian. You also agree that you are legally able to enter into a binding contract and are using the site in compliance with applicable Nigerian laws.

3. User Accounts

To access certain features, you may be required to create an account. You are responsible for maintaining the confidentiality of your login credentials and for all activities under your account. Tecroov is not liable for any loss or damage resulting from unauthorized access to your account.

We reserve the right to suspend or terminate your account at our discretion if we suspect misuse or violation of our Terms.

4. User Conduct and Prohibited Uses

You agree to use Tecroov’s website lawfully and not to:

  • Violate any laws or regulations.

  • Post or transmit malicious software or harmful content.

  • Attempt to access other users’ data or the backend of our platform.

  • Use our site for fraudulent or unauthorized purposes.

Tecroov reserves the right to restrict or terminate access for any misuse of the platform.

5. Product Description

We aim to provide accurate and up-to-date information for all products listed. However, we do not guarantee that all descriptions, images, or specifications are completely error-free.

Products may be new or used, depending on the category and buyer preference. Each product listing clearly indicates the product’s condition.

6. Pricing and Payment

All prices on our platform are listed in Nigerian Naira (₦) and are inclusive of applicable VAT, unless stated otherwise. Prices are subject to change without prior notice.

We accept various secure payment methods, including card payments and bank transfers. Your order will only be processed upon successful payment confirmation.

In the event of a pricing error, Tecroov reserves the right to cancel or refuse any order, even if it has been confirmed and paid for.

7. Shipping and Delivery

We deliver across Nigeria using reputable courier partners. Delivery timelines and costs are displayed at checkout based on your location.

While we strive to meet estimated delivery dates, delays may occur due to unforeseen circumstances. We are not responsible for late deliveries outside our control.

Once your order is shipped, you will receive a confirmation email with tracking information.

8. Return and Refund Policy

Customers may request returns within 7 days of receiving an item, provided the item is unused, in its original packaging, and in the same condition it was delivered.

Used products are only eligible for return if defective upon delivery. Refunds are processed to the original payment method within 5–10 business days after approval.

Please review our Return and Refund Policy page for full details.

9. Disclaimer of Warranties

All products and services are provided “as is” and “as available,” especially for used items. Tecroov makes no warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, or non-infringement.

10. Intellectual Property Rights

All content on this site, including logos, text, graphics, images, and software, is the property of Tecroov Technologies and is protected by applicable copyright, trademark, and other intellectual property laws.

You are not allowed to reproduce, copy, or exploit any part of our site without express written permission.

11. Limitation of Liability

Tecroov is not liable for any indirect, incidental, or consequential damages arising from your use of our website or products.

Our total liability for any claim shall not exceed the amount paid by you for the specific product in question.

12. Privacy and Data Security

Your privacy matters to us. We collect, store, and process your data in accordance with our Privacy Policy. By using our site, you consent to the collection and use of your information as described.

We take appropriate security measures to protect your personal data, but we cannot guarantee absolute security.

13. Changes to Terms

We may update these Terms and Conditions at any time without prior notice. Continued use of the website after changes means you accept the updated terms.

We recommend reviewing this page periodically.

14. Governing Law and Dispute Resolution

These Terms are governed by the laws of the Federal Republic of Nigeria.

Any disputes arising under these Terms will first be attempted to be resolved amicably. If unresolved, disputes shall be submitted to the jurisdiction of the appropriate courts in Nigeria.

15. Contact Information

For questions, feedback, or complaints, you may contact us at:

Email: contact@tecroov.com
Phone: +234 810 253 6765